Online purchases of 3H Italia watches through Wilde Timing Limited can only be to UK residents only. Due to the online trade agreement with the manufacturer we can only sell our products to UK residents.
Any orders that are made to a non-UK registered address will be cancelled and payment returned.
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept payments via Google Checkout, which incorporates payment through the following:
We do not charge for any item until it is ready to ship. If your watch is not in stock we will order the item direct from the manufacturer in Italy. Backordered items are not charged until they are shipped. If you do not wish to pay online, you may send your payment via cheque or bankers draft. However in this instance we will not ship your item until we have cleared funds.
When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Wilde Timing Limited send all items by Royal Mail 1st Class recorded delivery, which is a sign for on receipt service.
Should you require a different service, please contact us to discuss.
We deliver your order right away. We will normally send your order to you in 5 business days.
WE CURRENTLY DO NOT SHIP INTERNATIONALLY
You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.
You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
For orders made from the UK 20% VAT is added.
Your payment will be processed through Google Checkout, thus providing security for you and us.
All of our products come with a 2 year manufacturers warranty.
If you need to reach us, please email: info@3hitalia.co.uk. Alternatively, you can call on 07595 307804.
Wilde Timing Limited will not disclose buyers' information to third parties other than when order details are processed as part of the order fulfillment. In this case, the third party will not disclose any of the details to any other third party.
Your rights to return goods are protected under the EU Distance Selling Directive.
You are entitled to cancel your order and return the goods within 7 working days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.
None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.